.png)
Schulering HUB Talking Hospitality Podcast
Schulering Hub is a hotel employee experience consulting company. We audit, assess, optmize, and structure every step of your internal hotel guest - Your Staff. From the pre-employment to departparture, we help hotels build their employer branding by doing all the rights things with their people, turning staff into ambassadors of the brand.
Our podcast, Talking Hospitality aims to raise awareness of the PEOPLE in our industry doing what we preech, showing the impact that treating your staff well do to your business.
If there is a guest that you want to see on the show, please contact them with us on hello@schulering.com
Schulering HUB Talking Hospitality Podcast
Negotiation Secrets Every Hotelier Should Know | Tatjana Kniazeva
🎙 Negotiation Skills Every Hotelier Should Know
What if the key to better hotel partnerships, stronger leadership, and happier teams wasn’t about lowering your rates, but about learning how to negotiate with confidence?
In this episode, we sit down with Tatjana Kniazeva, a hospitality negotiator and regional manager who has spent over 20 years working with hotels across 12 countries. From leading complex B2B negotiations to coaching professionals on communication and empathy, Tatjana shares how negotiation can transform not only your business outcomes but also your relationships at work.
Together we explore the human side of negotiation:
- why listening matters more than speaking,
- how empathy builds trust faster than discounts, and
- how cultural intelligence can turn misunderstandings into opportunities.
Tatjana also opens up about her own journey: from burnout and self-doubt to rediscovering balance and purpose. Her story reminds every hotel leader that success in hospitality starts with understanding people — including yourself.
Whether you manage a boutique hotel or lead a growing hospitality group, you’ll walk away with practical insights you can apply right away: how to prepare for a deal, handle objections without fear, and build long-term partnerships that benefit everyone involved.
This conversation goes beyond contracts — it’s about building confidence, respect, and leadership through meaningful communication.
✨ Connect with Tatjana Kniazeva:
LinkedIn: https://www.linkedin.com/in/tatjana-kniazeva/
Website: https://key2success.biz/
💡 Follow Schulering HUB Podcast
If you enjoyed this episode, please follow, rate, and share it with your colleagues — it would mean the world to me.
You can also find more episodes and free hotel training resources at www.schulering.com
Find more information about Schulering on our website.
Follow us on other social networks:
Linkedin
Youtube
Instagram
Schulering: Evolving Hospitality through Learning.
Podcasts we love
Check out these other fine podcasts recommended by us, not an algorithm.
50 Shades of Hospitality
50 Shades of Hospitality