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Schulering HUB Talking Hospitality Podcast
Schulering Hub is a hotel employee experience consulting company. We audit, assess, optmize, and structure every step of your internal hotel guest - Your Staff. From the pre-employment to departparture, we help hotels build their employer branding by doing all the rights things with their people, turning staff into ambassadors of the brand.
Our podcast, Talking Hospitality aims to raise awareness of the PEOPLE in our industry doing what we preech, showing the impact that treating your staff well do to your business.
If there is a guest that you want to see on the show, please contact them with us on hello@schulering.com
Schulering HUB Talking Hospitality Podcast
The Future of Hospitality | Nah-Dja Tien
Why do so many hotel employees leave within months, despite good pay and great properties? And how can independent hoteliers reduce turnover while improving guest experience?
In this 3-part mini-series of Talking Hospitality, host Mauricio Schuler sits down with hospitality leader Nah-Dja Tien to explore the past, present, and future of hotel onboarding.
- Episode 1 – Past: From Disney University’s rigorous onboarding to boutique hotels relying on shadowing, we uncover what shaped today’s practices—and why they often fail.
- Episode 2 – Present: The reality of high turnover, overworked managers, and why so many onboarding processes still miss the mark.
- Episode 3 – Future: How hotel will look like, what segments will shine and which ones will fight? And the core of hospitality is...
📊 Did you know? Structured onboarding increases retention by 69% and training investments boost profit margins by 24%.
If you’re an independent hotel owner, GM, or HR leader, this series gives you practical strategies to reduce staff turnover, improve training, and create stronger hotel teams.
👉 Subscribe now and follow the full series—Past, Present, Future.
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Schulering: Evolving Hospitality through Learning.
