Schulering HUB Talking Hospitality Podcast
Schulering Hub is a hotel employee experience consulting company. We audit, assess, optmize, and structure every step of your internal hotel guest - Your Staff. From the pre-employment to departparture, we help hotels build their employer branding by doing all the rights things with their people, turning staff into ambassadors of the brand.
Our podcast, Talking Hospitality aims to raise awareness of the PEOPLE in our industry doing what we preech, showing the impact that treating your staff well do to your business.
If there is a guest that you want to see on the show, please contact them with us on hello@schulering.com
Schulering HUB Talking Hospitality Podcast
How to Train Hotel Staff to Sell More | Geoffrey Toffetti
From hotel valet to CEO of one of the world’s leading hospitality training companies, Geoffrey Toffetti’s journey is a masterclass in resilience, ambition, and the power of upselling.
In this episode of Talking Hospitality by Schulering HUB, Geoffrey shares with Mauricio how a single skill, upselling at the front desk, transformed his career and eventually scaled into a training platform that has helped more than 2,500 hotels worldwide boost revenue, staff morale, and guest satisfaction.
We discover the biggest challenge hotels face when engaging staff in selling more, and Geoffrey offers two proven solutions that balance guest experience with revenue growth.
Independent hoteliers will also learn three actionable steps they can apply tomorrow to turn their front desk into a revenue-generating hub without compromising service quality.
If you’re a hotel manager, GM, or independent hotel owner looking to improve staff performance, reduce turnover, and train your team to upsell with confidence, this episode is packed with practical strategies you can implement right away.
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Schulering: Evolving Hospitality through Learning.
