Schulering HUB Talking Hospitality Podcast
Schulering Hub is a hotel employee experience consulting company. We audit, assess, optmize, and structure every step of your internal hotel guest - Your Staff. From the pre-employment to departparture, we help hotels build their employer branding by doing all the rights things with their people, turning staff into ambassadors of the brand.
Our podcast, Talking Hospitality aims to raise awareness of the PEOPLE in our industry doing what we preech, showing the impact that treating your staff well do to your business.
If there is a guest that you want to see on the show, please contact them with us on hello@schulering.com
Schulering HUB Talking Hospitality Podcast
Jody Jacobson | Data Migration Hurdles in the Hotel Industry
In this episode, Mauricio Schuer and Jody Jacobson discuss the critical importance of data in the hospitality industry, particularly for independent hoteliers. They explore the challenges of data migration, the common mistakes made during system upgrades, and the significance of clean and structured data for effective decision-making. Jody shares her insights from years of consulting, emphasizing the need for proper training, documentation, and the integration of technology to enhance operational efficiency. The conversation also touches on the future of AI in hospitality and how it can streamline processes and improve guest experiences.
Takeaways:
- Data is essential for the efficiency of tech stacks in hospitality.
- Independent hoteliers face unique technological challenges due to limited resources.
- Proper data migration requires careful planning and execution to avoid loss.
- Integrations between systems must be managed to ensure data quality.
- Training and documentation are crucial for effective technology use.
- Cleaning and standardizing data is vital before migration.
- AI can enhance reporting and decision-making in hospitality.
- Structured data is necessary for effective AI utilization.
- Long-term planning is essential when structuring data for future needs.
- Hotels must focus on guest experience while leveraging technology.
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