Shannon McCallum | KPIs for Your Hotel Mentorship Program

What if the reason why your hotel doesn’t retain employees is because you do not have a mentorship program.

Shannon McCallum started as a high school student working at her neighboring Luxury Hotel. Today she is the VP of Hotel Operations at Resorts World Las Vegas.

The most expensive development in the strip, offering:

🏨 3 luxury hotels, 
🎰 10,900 m2 casino floor, 
🍽 over 50 restaurants 
🙏 Employing more than 5,000 people

She shared the recipe for leading what is considered one of the most successful mentorship programs in the world. 

And you can learn it all by investing 40 minutes of your time.
It includes:

• Humanity
• Leadership
• Communication
• Love for hospitality

Are you ready to take your hotel to a new level?

On this episode you will learn:

• What to consider when creating a mentorship program
• The effect of mentorship programs on the company’s leadership
• The Role of Communication and Collaboration for Success
• What the Future holds for hospitality businesses

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Schulering: Evolving Hospitality through Learning.